Contact Us

Last updated: 17 October 2026

We’re happy to help with your account, billing, or any question about Track Finance.

Support hours

Monday to Saturday, 10:00 – 18:00 IST. We aim to respond to email within one business day.

Billing & withdrawals

For credit withdrawals, use Wallet → Request withdrawal in the app. For billing questions see the Refund & Cancellation Policy.

Grievances & privacy

For data-protection or grievance matters, contact our Grievance Officer Jayan Raj at support@trackfinance.online. See the Privacy Policy.